It’s Time To Get Specific About Quality: AirCARE1’s Loading Ramp
The Loading Ramp Quality means different things to different people. Quality is an empty platitude unless you have a quantifiable means to measure it. So, how do you measure quality, especially as it relates to an air ambulance service? AirCARE1™ is focused on quality in two specific areas—quality of patient care and quality of customer service. This is the second article in a series describing how we define and measure quality. Introducing AirCARE1's Loading Ramp We know one of the most critical times during the transport of a patient is [...]