It’s Time To Get Specific About Quality: LifePort Patient Care System
December 2005 Quality means different things to different people. Quality is an empty platitude unless you have a quantifiable means to measure it. So, how do you measure quality, especially as it relates to an air ambulance service? AirCARE1™ is focused on quality in two specific areas - quality of patient care and quality of customer service. This is the first article in a series describing how we define and measure quality. Introducing Our LifePort Patient Care System We know almost all patients being transported in an air ambulance are [...]