Categories: Patient Transport

The AirCARE1 Story

AirCARE1 is a long range jet air ambulance provider founded by a critical care nurse and a pilot with many years of industry experience. After seeing what the industry had to offer, they knew they could provide a better service by doing what is right by the patient at all times.

The AirCARE1 Story

We appraised the industry and learned from their mistakes. We focused AirCARE1 on what we judged to be the four most important concerns of air ambulance clientele:

Quality of patient care
Safety
Reliability
Good Value

In this article we will focus on quality of patient care and safety.

The goal was simple, provide quality of patient care by obtaining the best aircraft, the best pilots, the best equipment and the very best medical team to provide that care.

Although the goal was simple, seeking out the quality we wanted took over two years of hard work to ensure our patients would receive the kind of quality we envisioned in order to provide them with peace of mind. During this time there were many pundits in the industry telling us quality really didn’t matter-but to us- it did.

Quality of Patient Care

Our quality of patient care started by obtaining an executive quality Learjet 35A so our medically compromised patients would be transported in a pleasant medical environment.

Our brand new patient care system was purchased from LifePort – the premier manufacturer of Patient care systems – and customized for us to include an exclusive double thick mattress, an integrated knee bracket for patient positioning, as well as an arch monitor system that attached directly to the stretcher so our patients would be continuously monitored every step of the way while our medical team transported bedside to bedside.

Our medical teams of critical care nurses, paramedics, respiratory therapists as well as physicians were handpicked through personal referrals followed by a stringent interview process.

Safety

Safety is not only a state of mind, it’s a culture. Safety was brought into AirCARE1 from the very foundation of its existence.

Our loading ramp is an example of our commitment to safety as it provides safe transfer of our patients both into and out of the aircraft. Using a loading ramp is something not often used in the industry, but we know it dramatically increases safety as it prevents any dangerous tipping, tilting, or wobbling of the patient. The loading ramp is used 100% of the time during patient transfer.

What is important to understand is that:

“It’s not just what we do — but how we do it.”

So, the next time you think of transporting your patient by air ambulance, think of:

AirCARE1

Denise Waye

Denise Waye is the Founder and President of AirCARE1. Her career as a critical care registered nurse started in 1994 revealing her many years of experience in the field. She received her Bachelor of Science in Nursing (BSN) degree from the University of New Mexico and has worked in a variety of critical care patient settings including ICU, CCU, and the emergency department. Shortly after becoming a flight nurse with another provider, Denise founded AirCARE1 in 2004 on the premise of providing unmatched patient care with a holistic approach along with outstanding customer service.